Goodbye First Smile
November 14, 2019
Five years ago, we set out to create a baby journal app, called First Smile, that makes it easier for parents to turn all precious moments into digital memories and share it privately with family.
Along the way, we created First Smile app for iOS and Android that proved these things to be true. We’re proud of the product we built, but even more so, we’re grateful for the parents that made it grows.
At every turn, your feedback shaped First Smile’s development, and your passion signalled a new chapter for First Smile. We truly appreciate your support for helping to bring this reality into view.
Unfortunately, we are truly sorry to tell that First Smile’s story ends here, and we failed to create a sustainable platform for parents to treasure the memories. We apologize deeply for this. We have been considering every option before making the difficult decision to end the product that brought us together.
As of today, it is no longer possible to create a new account, and the First Smile app will no longer be available on App Store and Google Play. Until end of this year, 31st December 2019, our first priority is to help you to export and back-up all your photos and videos that are uploaded to First Smile app.
To request for data backup, please see below for the simple steps:
1) Go to the Profile page of your baby account on First Smile app.
2) Then tap the 3-dot icon at top-right and choose “Backup Data” to request backup of all your uploaded photos.
3) Afterwards, you will be receiving an email to download those photos into your PC.
Again, thank you so much for supporting us thus far and please accept our sincerest apologies for any inconvenience this might cause.
Goodbye and we hope you'll always remember the great memories we've created together.
The First Smile Team